This privacy policy describes how HALFTONES (“we”, “us”, or “our”) collects and uses your personal information when you (“the user”, “customer”) visit our site, use our services, communicate with us, or make a purchase  form halftones.store (“site”).

Please read the privacy policy carefully. By accessing any of our services, you agree to the collection, use, and disclosure of your information as described in this privacy policy. If you do not agree to this privacy policy please do not access any of our services.

The Privacy Policy may be subject to change at any time. It is the responsibility of the customer to periodically review The Privacy Policy for any changes.

Information we collect directly from you.

Information that you directly submit to us through our Services may include

Contact Details: Name, address, phone number, email

Billing Information: Billing address, payment confirmation, billing email/phone number

Shopping information: The items you put into your cart

Customer support information: the information you choose to include in your communication with us.

How we use your information

Providing product and services: We use the personal information to provide you with our Services such as processing your payments, fullfill your orders, and send you notifications related to your account, orders, returns, exchanges, or any transaction.

Marketing and Advertising: We use your personal information for marketing purposes such as to send marketing and promotional content by email or phone number. 

How we disclose personal information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this private policy. Such circumstances may include.

With third parties who perform services on our behalf (eg. payment processing, shipping fulfillment, data analytics, and customer support)

With business and marketing partners (eg. Shopify, Klaviyo)

To comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of other users.

We will not and do not disclose sensitive personal information.

Your rights.

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.

Access: You can ask to see the personal information we have about you, including how we use and share it.

Delete: You can request that we delete your personal information.

Correct: You can ask us to correct any inaccurate personal information we have about you.

Portability: You can request a copy of your personal information and ask us to transfer it to another party, with some conditions.

Restriction: You can ask us to stop or limit how we process your personal information.

Withdraw Consent: If we process your data based on your consent (eg email marketing preferences), you can withdraw that consent.

Appeal: If we deny your request, you can appeal by replying to our denial.

We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to the request. In accordance with applicable laws, You may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.

For any other inquiries please reach out using the contact form or contact us at support@halftones.store